Help Center

You asked, we answered

Are the Rubik's Cubes on Cubic Heaven high quality?

Absolutely! We prioritize quality and source our cubes from trusted manufacturers to ensure they are durable, smooth to use, and provide a satisfying solving experience.

How do I contact customer support if I have questions or issues with my order?

You can easily get in touch with our dedicated customer support team through our website. We're here to assist you with any questions or resolve any issues you may encounter.

What payment methods are accepted on Cubic Heaven?

We accept a range of payment methods, including credit cards, PayPal, and other secure payment options to make your shopping experience convenient and safe.

Do you have any special offers or discounts for regular customers?

Yes, we often have special promotions and discounts for our loyal customers. Keep an eye on our website and subscribe to our newsletter for updates.
How can I get in touch with your customer support team?

You can contact us through our website's "Contact Us" page or by sending an email to [your contact email address here]. We're here to assist you with any questions or concerns.
How can I purchase Rubik's Cubes from CubicHeaven.online?

It's easy! Just browse our collection, choose the cubes you like, and add them to your cart. Then, follow the simple checkout process to complete your purchase.
What payment methods do you accept?

We offer various payment options, including credit/debit cards, PayPal, and even "Cash on Delivery" in some locations. You can choose the method that suits you best during checkout.
Are the products on CubicHeaven.online authentic and from reputable brands?

Absolutely! We take pride in offering genuine Rubik's Cube products from well-known and trusted brands.
Can I return or exchange products if I'm not satisfied?

Yes, we have a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, please visit our "Returns & Exchanges" page for more information.
What is CubicHeaven.online?

CubicHeaven.online is an online store and resource hub dedicated to Rubik's Cubes and puzzles. We offer a wide range of Rubik's Cube products, tutorials, and fun activities for enthusiasts.
Do you provide solving tutorials for Rubik's Cubes?

Yes, we do! Visit our "How to Solve" section for step-by-step tutorials and tips to master the art of solving Rubik's Cubes.
Is CubicHeaven.online safe and secure for online shopping?

Your security is a top priority for us. We use industry-standard security measures to protect your personal information, and our payment processes are secure. You can shop with confidence.
Do you offer international shipping?

Yes, we offer international shipping to many countries. During the checkout process, you can select your location to see if shipping is available to your area.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

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